Ponte Vedra Beach power outages: Beaches Energy 904-247-6171, FPL 800-468-8243 and JEA 904-665-6000, depending on your address. Outage maps and safety.
Last checked Oct. 10, 2026. Sources: Beaches Energy Services, FPL, the City of Jacksonville’s JaxReady power outage page for JEA’s numbers, and the Florida Public Service Commission’s 2020 order on the FPL-JEA territorial agreement in St. Johns County.
Your electric utility in Ponte Vedra Beach depends on your address. Beaches Energy Services, owned by the city of Jacksonville Beach, says it provides electricity across Jacksonville Beach, Neptune Beach, Ponte Vedra and Palm Valley. Florida Power & Light and JEA also serve parts of St. Johns County under a territorial agreement approved by the state Public Service Commission. Check the name on your bill, then call that utility. Beaches Energy’s 24-hour line is 904-247-6171.
Report an outage
- Beaches Energy Services: 904-247-6171 (24 hours); customer care 904-247-6241; outage map
- FPL: 800-468-8243 (1-800-4OUTAGE); report online; Power Tracker map
- JEA: 904-665-6000 or 800-683-5542; Outage Center
- Downed lines, sparks or fire: 911
Which utility do I have?
| Utility | Serves | Outage line | Map |
|---|---|---|---|
| Beaches Energy Services (city of Jacksonville Beach) | More than 36,000 customers in Duval and St. Johns counties, including Ponte Vedra and Palm Valley | 904-247-6171 | Outage map |
| FPL | Parts of St. Johns County | 800-468-8243 | Power Tracker |
| JEA | Parts of St. Johns County | 904-665-6000 | Outage Center |
Beaches Energy’s service map page describes its area as bounded by Atlantic Boulevard on the north, the ocean on the east, the Intracoastal Waterway on the west and County Road 210 on the south, plus a strip along both sides of State Road A1A running about three miles south of the A1A-Mickler Road intersection. For addresses outside those lines, check with FPL or JEA.
The Public Service Commission approved a third amendment to the FPL-JEA territorial agreement in St. Johns County in September 2020, letting JEA serve an entire planned residential development, so lines between utilities can run through a neighborhood. If you are moving in, ask the seller or the utility; see our moving here guide.
Before you call
- Check your breakers and ask a neighbor whether their power is out. FPL says that if your neighbors have power, you may need to reset your breakers.
- Look at the map. FPL’s Power Tracker updates about every 15 minutes and does not show brief flickers. Beaches Energy’s map shows affected areas and restoration progress.
- Report it if your home is not shown on the map.
Beaches Energy says it ranks first among Florida electric utilities on the System Average Interruption Duration Index, a measure of how long customers are without power.
Downed lines and safety
- Stay away from any downed line and keep children and pets away from it.
- Beaches Energy’s 24-hour emergency line, 904-247-6171, takes outages, downed lines and trees or limbs in power lines.
- FPL asks customers to report downed lines or unsafe equipment by calling 911 or 800-468-8243.
- Portable generators of 10,000 running watts or less are tax-free in Florida; see our hurricane prep guide.
Water and sewer outages
Power is separate from water. St. Johns County Utility Department customers report leaks, no water or low pressure at 904-209-2700 during business hours and 904-209-2745 after hours, and can call the boil water notice hotline at 904-209-2731. See our who to call guide.
What this means for you
- Find your utility’s name on your bill now, before a storm.
- Save two numbers: your utility’s outage line and 911 for downed lines.
- Sign up for Alert St. Johns for county emergency updates.
Frequently asked questions
Who is the electric company in Ponte Vedra Beach?
It depends on the address. Beaches Energy Services, the Jacksonville Beach city utility, says it serves Ponte Vedra and Palm Valley. FPL and JEA also serve parts of St. Johns County under a territorial agreement. Your bill shows which one is yours.
How do I report a power outage in Ponte Vedra Beach?
Beaches Energy customers call the 24-hour line, 904-247-6171. FPL customers call 800-468-8243 or report online. JEA customers call 904-665-6000 or 800-683-5542.
Is there an outage map for Ponte Vedra Beach?
Yes. Beaches Energy has an outage map on beachesenergy.com, FPL has its Power Tracker map at FPL.com/powertracker, and JEA posts outages at its Outage Center on jea.com.
What do I do about a downed power line?
Stay away from it and call 911 or your utility. Beaches Energy’s 24-hour emergency line takes downed lines and trees in lines at 904-247-6171; FPL takes them at 800-468-8243.
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